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Refund Policy

A legal disclaimer

The explanations and information provided in this Refund Policy are only general and high-level explanations and information on how refunds are handled at Card Con. You should not rely on this document as legal advice or as recommendations regarding what you should actually do. We cannot know in advance what specific refund policies may be required for your situation. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.

Having said that, this Refund Policy is a legally binding statement that sets out the relationship between Card Con (“we,” “our,” or “us”) and our customers regarding refunds for tickets, registrations, and merchandise. Please read carefully before making a purchase.

All Sales Final

All purchases made for Card Con tickets, registrations, and merchandise are final. We do not offer refunds, returns, or exchanges once a transaction has been completed.

Event Changes & Cancellations

  • Event Changes: Card Con reserves the right to make changes to the event schedule, programming, or venue. Such changes do not qualify for refunds.

  • Event Cancellation: In the unlikely event that Card Con is canceled in its entirety, we may, at our sole discretion, provide credits, transfers, or alternative remedies.

Ticket Transfers

  • While refunds are not available, you may transfer your ticket to another individual. Please contact us at cardconevents@gmail.com with your ticket information and the new attendee’s information no later than 7 days prior to the event.

Compliance with Laws

  • Different jurisdictions may impose specific consumer protection or refund obligations. By purchasing from Card Con, you acknowledge and agree that you are responsible for understanding your rights under applicable laws.

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